How To Use The New Prospect Center

Have you noticed our newly updated Prospect Center? We’ve made it even easier to see your biggest fans and reach out them. We created two new sections: Respond and Contacts.

Respond: We’ve updated your engagement feed and show you the stuff that really matters:

  • See comments and direct messages from all your accounts
  • Respond to comments right there through the platform
  • Filter your engagements by each social media connection, such as by your Facebook business page, Facebook group, Twitter account, etc

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Contacts: We organize your fans so it’s easier to see who is the most engaged.

  • View your contacts by either most engaged, newest or in alphabetical order
  • Each fan now has a personal record, where you can see their full engagement history and how you’re connected
  • You have the ability to add their email, phone, and any notes

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There you have it — the New Prospect Center. Want to know even more? Watch this quick video tutorial or go ahead and start connecting with fans right now!

Do you like the updates? Let us know your thoughts!

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